To register your software so that we can notify you automatically about product updates and new product offerings, please visi

To register your software so that you can use the CD-ROM, you must first run the Software Registration Wizard.

To register your book so that we can notify you automatically about product updates and new product offerings, please visit: www.ciscopress.com/register.

You can find information, ask questions, and read about promotions, new product offerings, and more at: www.ciscopress.com.

To find out if there are any updates on the product you have purchased, visit the book page on our website at: www.ciscopress.com/title/1587201712.

Sometimes, you will need help. We are here for you; however, we can assist only with information about the book, problems with the CD-ROM, things that might be missing, and the like. We are not authorized to assist with computer malfunction, system errors, or third-party applications.

If you need help or are unsure where to go for help, you can contact us through our website. You should get a response from 24-48 hours. You will need to provide the following information:

1) Full Title of the Book (CCNP BCMSN Official Exam Certification Guide, Fourth Edition)

2) The ISBN of the Book (1587201712)

3) Your Name

4) Your E-Mail Address

5) Your Problem or Question

6) System Information

If you receive damaged or defective books or software, please call our customer service department at

1-800-858-7674.

You can also write us:

Cisco Press

800 East 96th Street,

Third Floor

Indianapolis, IN 46240